If you live in the UK or the European Union you can withdraw from (cancel) your order within 14 days of receiving it, without giving a reason. Use this two-step form: enter your details, check them, then confirm. We email you a confirmation showing the date and time we received your notice.
Step 1 of 2 — your details
What happens next
- We reply within one working day with the address and a reference for sending the items back.
- Please send the items within 14 days of your notice.
- We refund you — including standard delivery if you cancel the whole order — within 14 days of receiving the items, or proof that you sent them.
You can also withdraw by emailing support@kervanno.shop or by sending the model form on our Returns & refunds page.